Supercharge Your Zendesk Operations Across Clients

Streamline multi-client management, automate healthcheck, and gain actionable insights.

Screenshot of Notion template homepage
Screenshot of Notion template homepage

FEATURES

Optimize, Manage, and Scale—Effortlessly

Simplify Zendesk management with Configly. Run health checks, edit configurations in bulk, and gain actionable insights to optimize client performance. Built for Zendesk Partners to save time and deliver exceptional results.

FEATURES

Optimize, Manage, and Scale—Effortlessly

Simplify Zendesk management with Configly. Run health checks, edit configurations in bulk, and gain actionable insights to optimize client performance. Built for Zendesk Partners to save time and deliver exceptional results.

Screenshot of Configly Unified Client Overview
Screenshot of Configly Unified Client Overview
Screenshot of Configly Unified Client Overview

Unified Client Overview

Connect all your Zendesk client instances in one place. Get a real-time health snapshot of workflows, configurations, and performance metrics.

Screenshot of Notion template shopping list
Screenshot of Notion template shopping list
Screenshot of Notion template shopping list

Detailed Health Checks

Run comprehensive audits on every instance to detect broken workflows, unused configurations, or deviations from Zendesk best practices.

MORE FEATURES

Managing Multiple Clients is Overwhelming

Configly is the all-in-one platform built for Zendesk Partners to efficiently manage multiple client instances. From automated health checks to bulk configuration updates, we make it easy to streamline operations, optimize workflows, and ensure every instance follows Zendesk best practices—all from a single intuitive dashboard.

MORE FEATURES

Managing Multiple Clients is Overwhelming

Configly is the all-in-one platform built for Zendesk Partners to efficiently manage multiple client instances. From automated health checks to bulk configuration updates, we make it easy to streamline operations, optimize workflows, and ensure every instance follows Zendesk best practices—all from a single intuitive dashboard.

Automated Health Checks

Analyse your clients configuration on auto-pilot.

Bulk Configuration Management

Create, edit, or delete ticket fields, triggers, macros, and automations in bulk—saving hours on repetitive admin tasks.

Implementation Template (coming soon)

Industry specific configuration template - one-click to setup your client new Zendesk instance.

and more

Asign your team to clients, configurations insights and more

"We've increased our service capacity by 44% and margin by 12%"

"We've increased our service capacity by 44% and margin by 12%"

"We've increased our service capacity by 44% and margin by 12%"

- Chad Susa Director at gravity.cx

TESTIMONIALS

This is what our customers have to say about this template

TESTIMONIALS

This is what our customers have to say about this template

  • Sarah J.

    Configly has been a game-changer for our agency. Managing multiple Zendesk instances used to be a headache, but now we can quickly audit, update, and optimize everything in one place. We’ve saved hours every week!

  • Michael T.

    The automated health checks have helped us catch so many issues before they became real problems for our clients. Configly is the tool we didn’t know we needed until we had it.

  • Emily D.

    Bulk updates are a lifesaver! What used to take hours now takes minutes. Configly makes it easy to stay on top of our clients’ evolving needs.

  • Jon R.

    Configly’s dashboard gives us complete visibility into all our clients’ configurations. The insights we get are not just data—they’re actionable recommendations that drive real results.

  • Sarah J.

    Configly has been a game-changer for our agency. Managing multiple Zendesk instances used to be a headache, but now we can quickly audit, update, and optimize everything in one place. We’ve saved hours every week!

  • Michael T.

    The automated health checks have helped us catch so many issues before they became real problems for our clients. Configly is the tool we didn’t know we needed until we had it.

  • Emily D.

    Bulk updates are a lifesaver! What used to take hours now takes minutes. Configly makes it easy to stay on top of our clients’ evolving needs.

  • Jon R.

    Configly’s dashboard gives us complete visibility into all our clients’ configurations. The insights we get are not just data—they’re actionable recommendations that drive real results.

  • Sarah J.

    Configly has been a game-changer for our agency. Managing multiple Zendesk instances used to be a headache, but now we can quickly audit, update, and optimize everything in one place. We’ve saved hours every week!

  • Michael T.

    The automated health checks have helped us catch so many issues before they became real problems for our clients. Configly is the tool we didn’t know we needed until we had it.

  • Emily D.

    Bulk updates are a lifesaver! What used to take hours now takes minutes. Configly makes it easy to stay on top of our clients’ evolving needs.

  • Jon R.

    Configly’s dashboard gives us complete visibility into all our clients’ configurations. The insights we get are not just data—they’re actionable recommendations that drive real results.

ABOUT US

Configly

ABOUT US

Configly

We are ex-Zendeskians who experienced firsthand the challenges faced by Zendesk partners and customer success teams. We saw a clear gap in the ecosystem: the need for a platform to assess, manage, and optimize complex Zendesk instances—efficiently and at scale.

Our mission is to empower Zendesk Partners with the tools they need to streamline operations, save time, and deliver exceptional results for their clients. By bridging the gap between best practices and day-to-day management, we help partners turn complexity into simplicity, freeing them to focus on what matters most: customer success and increasing revenue.

With deep expertise in Zendesk architecture and years of experience supporting global teams, we built this platform to solve the exact pain points we once faced ourselves. Now, we’re on a journey to make managing Zendesk instances smarter, faster, and more impactful for partners like you.

FAQ

Here are the answers to the most frequently asked questions

FAQ

Here are the answers to the most frequently asked questions

What is Configly?

What is Configly?

What is Configly?

Who is Configly for?

Who is Configly for?

Who is Configly for?

How does Configly save time?

How does Configly save time?

How does Configly save time?

Can I run a health check for multiple Zendesk instances at once?

Can I run a health check for multiple Zendesk instances at once?

Can I run a health check for multiple Zendesk instances at once?

Can Configly handle large enterprise clients?

Can Configly handle large enterprise clients?

Can Configly handle large enterprise clients?

The ultimate Zendesk Admin Platform

Supercharge your Zendesk client management.

Screenshot of Notion template
Screenshot of Notion template

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